Privacy policy.

This Privacy Policy explains how we collect, use, and disclose personal information that we obtain from visitors to sanpo.co.uk (the "Site"), which is owned and operated by Sanpo ("we," "us," or "our").

Data Collection and Use

We collect various types of personal information from visitors to the Site, including:

Information you provide to us: We may collect personal information that you voluntarily provide to us when you use the Site, such as your name, email address, and phone number. We may use this information to respond to your inquiries and provide customer service.
Site usage data: We may collect certain information automatically when you visit the Site, such as your IP address, browser type, and operating system. We use this information to improve the Site and understand how visitors use it.
Cookies and other tracking technologies: We may use cookies and other tracking technologies (such as Squarespace and Google Analytics and Meta Pixel) to collect information about your use of the Site. We use this information to personalize your experience on the Site and provide relevant content and advertising.

Data Disclosure

We may disclose personal information to third parties in the following circumstances:

Service providers: We may share personal information with third-party service providers that perform services on our behalf, such as website hosting, analytics, and customer service.
Legal requirements: We may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or to protect the safety of our users or the public.
Business transfers: We may transfer personal information in connection with a business transaction, such as a merger, acquisition, or sale of assets.

Data Retention

We will retain personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When we no longer need personal information, we will securely destroy or anonymize it.

Data Security

We take reasonable measures to protect personal information from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction. However, no data transmission or storage system can be guaranteed to be 100% secure.

Your Rights

You have certain rights regarding your personal information under the General Data Protection Regulation ("GDPR"), including:

Right to access: You can request access to the personal information we hold about you.
Right to rectification: You can request that we correct inaccurate or incomplete personal information.
Right to erasure: You can request that we delete your personal information in certain circumstances.
Right to object: You can object to our processing of your personal information in certain circumstances.
Right to data portability: You can request a copy of your personal information in a structured, machine-readable format.

To exercise any of these rights, please contact us at support@sanpo.co.uk. We will respond to your request within the timeframe required by law.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time. The date of the last revision will be indicated by the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.

If you have any questions or concerns about this Privacy Policy, please contact us at support@sanpo.co.uk.